Delivery is Royal Mail second class signed for at £2.50 per order. Once you have placed the order, it will be shipped on the next working day.
We sincerely hope that you never have to return anything to us! But in the event that you do, you have 14 days from the date of you receiving the order to return the item, unused (unless faulty). Please email us at firstname.lastname@example.org with your order number and a brief reason for return. You will be required to pay for it to be returned to us, unless the item is faulty at which point we shall also cover the cost. We would always suggest you send the items back to us through means that require a signature.
All orders before they leave us are quality checked to ensure that they leave us in top condition. Not only that, they get specially wrapped and then bound with twine with one of our special "for you" cards attached.
Security of payments
All our payment gateways are completely secure, we use paypal and all other card payments are managed by Braintree.
Have any other questions?
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You can email us at email@example.com
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